FAQ's

What is in my #sendMystyle fashion box ?

A beautiful selection of garments complied especially for you.  Selected according to your unique style as well as your lifestyle preferences, sizes & budget. 

What if I don't like my #sendMystyle selection ?

We guarantee your satisfaction by including a FREE exchange, should something not fit entirely according to your liking pop us a mail and we'll exchange it with something else.

Exchanges need to be requested within 7 days from receiving your #sMs

Is there a fixed period allocated to the subscription ?

There is no fixed subscription period, hence should you feel satisfied with your selection of garments for the season we offer two options.

1.We either pause your subscription for a couple of months     ( To save you the trouble of going trough the subscription process again come next season ) 

2. We handle your cancellation. 

Please note : Cancellations or 'account pauses' need to be requested 30 days before your next order date. 

How long from ordering does my #sendMystyle box take to arrive?

There are no two boxes with the same contents. We custom compile and package each #sendMystyle box. 

To allow this very personalised service to you,  we require a processing as well as a currier time allocation. 

Processing - your order will require  3 - 5 work days from placing  your order , to select your unique collection. 

Currier & postage - delivery requires 3 - 5 work days depending on your region. 

We do our utmost best to ensure each order is packaged speedily and send off to you in the least amount of time! 

PLEASE NOTE :

Your first exchange is FREE . Which means we arrange our currier to collect your exchange and deliver your new garment.  

FROM Jan 2019' FREE EXCHANGES Will only apply to boxes to the value of  R1000 and above.

One complimentary exchange is permitted to other #sendMystyle boxes at own expense. 

 

For any other enquiries we are happy to assist. Please email your enquiry to cheekicherri@yahoo.com